“ We made the right choice with Splashes ”
- Kat Jurlina
Max and Wilma
Our experience when shopping for a Swim Spa had been less than encouraging, mainly due to the poor customer service we encountered. That all changed when we dropped into Splashes Sylvania and met Rick, who soon showed us around and answered our many questions. Rick was able to demonstrate a swim spa which suited our needs. With our order placed we used the contacts Rick provided to prepare our site ready for the day when the spa was craned into place. Delivery was on time and we have spent the last month,day or night, in the middle of winter, enjoying the tangible benefits of our Oasis swim spa which might be the best purchase we ever made. Thank you Splashes. Thank you Rick.
Naomi & Don Martin
I am sending this email to express our sincere and heart-felt thanks for how efficiently, and effectively, Splashes has managed a couple of issues we’ve experienced with the spa we purchased through your company. We are extremely satisfied with the resultant outcomes. In particular, we have been very impressed with the strong customer focus and dedicated efforts, of both Rick and customer service department in providing us with resolutions. In our opinion, they are invaluable assets to your company… Please be assured we will have no doubt in recommending your company to others in the future.
A very short note to thank you again for everything. You were a pleasure to deal with, you delivered when you said you would, and you went above and beyond the call of duty in supervising the installation of the spas. You also dealt with a view “side issues” on the day of installation which weren’t your problem (or ours!) but which you handled so smoothly. You may feel free to give Joanne or myself as a reference at any time – we would be only too pleased to provide any potential customer with an objective assessment of how good you have been.